Contact us

Talk to Peterson Medical Equipment.

Referring providers, patients, partners — here's how to reach us. For anything involving patient or order details, please call; don't use the form below.

Direct lines

Reach us

  • Phone — 509-783-7501Best for anything about a patient, an order, a delivery, or coverage. Business hours, Pacific time.
  • Fax — 509-980-7062For sending a completed Standard Written Order and supporting documentation.
  • Orders email — rx@petersonmedicalequipment.comOrder intake and documentation. Use a secure channel for anything containing patient information.
  • Address4415 W Clearwater Ave, Suite 11
    Kennewick, WA 99336

A privacy note. Please don't put patient names, dates of birth, Medicare numbers, addresses, or clinical details into the form on this page — it isn't a secure channel for protected health information. For anything patient-specific, call 509-783-7501 or fax the documentation to 509-980-7062.

Send a general inquiry

For partnerships, becoming a referring provider, the portal early-access list, or general questions. Not for patient or order details.

Please leave out any patient names, dates of birth, Medicare numbers, addresses, or clinical details.
We'll reply by email. By sending this you agree we can contact you about your inquiry.
Find us

Kennewick, Washington

Our office is in Kennewick, in the Tri-Cities area of southeastern Washington. We serve patients throughout Washington and Oregon, with orders referred by their treating practitioners. Ordering and approval happen entirely by phone, fax, or email. For items that need fitting (back braces and bone growth stimulators), a Peterson fitting specialist comes to the patient's home. For patients outside our local service area, we conduct a virtual fitting and ship the device and documentation by FedEx. On rare occasions, a fitting takes place at our onsite fitting room in Kennewick by appointment only.

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