Spinal DME ordering, without the fax machine.
Peterson Medical Equipment supplies bone growth stimulators, spinal orthoses, and surgical dressings to clinics across Washington and Oregon — with documentation that's complete the first time, archived automatically, and built around the rules that actually govern DMEPOS.
A Standard Written Order shouldn't take three rounds of faxes.
Most spinal DME still moves on a fax-back SWO: a partly-filled form goes out, comes back missing a required element, goes out again. Peterson is rebuilding that flow — verified provider identity, orders that are complete at the moment they're signed, and an archive you never have to think about.
Until the provider portal launches, ordering is still simple — fax, email, or call — and we do the chasing, not your office.
Verified prescribers
Provider identity is checked against NPPES and the OIG exclusion list before an order can be signed.
Complete on submission
Every SWO is checked against the six elements CMS requires (Article A55426) before it leaves the building.
Archived automatically
Signed orders are stored and indexed by physician NPI and date — for ten years, retrievable on request.
Three spinal product lines
Focused on the post-fusion and spinal-care pathway — each line referenced by its HCPCS code and governed by a specific Local Coverage Determination.
Bone growth stimulators
Non-invasive spinal osteogenesis stimulators for the post-fusion recovery pathway. Zimmer Biomet, Enovis/DJO, and Orthofix devices.
View detailsSpinal orthoses
The Trend TLSO and LSO line — from flexible OTS bracing to rigid sagittal-coronal shells. We track which codes need prior authorization and a WOPD.
View detailsSurgical dressings
The Vitalé line — collagen powders and dressings, composite island and silicone composite dressings in common post-op sizes. Other categories on request.
View detailsLess paperwork chasing. More signal, less back-and-forth.
- One roster, many orders. A coming portal feature lets your office upload a patient roster as a spreadsheet and have draft orders built for you — the physician still signs each one individually, as Medicare requires.
- Know the requirements up front. Our coverage assistant answers SWO, face-to-face, WOPD, and prior-authorization questions by HCPCS code — every answer pinned to the governing LCD or federal rule.
- We handle the documentation legwork. Your team writes the order; we make sure it's complete, route it correctly, and keep the records.
Coming: provider portal
A verified web portal to replace fax-back SWOs — roster upload, draft-order generation, and a guided signing flow. In development now. Ask to be added to the early-access list for your clinic.
Ask a documentation question. Get a sourced answer.
Type a question about what an order needs — by HCPCS code or product. Answers are drawn from the governing LCDs and federal rules and cite their source. General reference only — not a coverage guarantee, and not for patient details.
Coverage & SWO Requirements
Powered by Claude · grounded in the governing LCDs and CFR
This is general reference information drawn from the governing LCDs and federal rules — not a coverage determination and not a guarantee of payment. For a patient-specific question, call Peterson Medical Equipment at 509-783-7501.
The constants we don't drift on
Spinal DME lives or dies on documentation. These are the federal rules our process is built on — the same ones the coverage assistant cites.
The SWO's six elements
Every order carries the beneficiary's name or MBI, the order date, an item description, quantity, the practitioner's name or NPI, and the practitioner's signature.
CMS Article A55426
Face-to-face within 6 months
For applicable items, the treating practitioner's face-to-face encounter must be documented within the six months before the order.
42 CFR 410.38
Records kept for a decade
CMS requires DMEPOS suppliers to retain documentation for at least seven years; Peterson keeps it for ten.
42 CFR 424.57(c)(9)
Refer a patient or send an order
Fax a completed SWO to 509-980-7062, email rx@petersonmedicalequipment.com, or talk to us about your clinic.